How can I install BlurXTerminator AI2?
To install BlurXTerminator AI version 2, add the following to your PixInsight repository list (Resources -> Updates -> Manage Repositories): Complete the installation by the normal PixInsight update procedure:…
Frequently Asked Questions
BlurXTerminator 2.0/AI4 error in PixInsight: MLLoad() could not load tensorflow graph
An error such as the following can occur when running BlurXTerminator version 2.0 with AI4: *** Error: ERROR: MLLoad() could not load tensorflow graph. Error 3: Converting GraphDef to Graph…
Enabling 24-bit lookup tables in PixInsight
PixInsight uses “lookup tables” to define how colors in an image are displayed on the screen. By default these tables have 16-bit precision for fast display of images. This works…
Resource Exhausted, OOM (Out of Memory) TensorFlow error in StarXTerminator
If you see an error like this when running StarXTerminator: RESOURCE_EXHAUSTED: OOM when allocating tensor… This indicates that your GPU lacks sufficient memory to run the full version of StarXTerminator…
CUDA acceleration no longer works after updating PixInsight
When you install an update to PixInsight, it removes all files in its “bin” directory and replaces them with updated files. If you had performed the necessary steps to enable…
Are there any package or bundle deals or prices? How do discounts work?
Currently there are no “packages” or “bundles” as such, but discounts are automatically applied as follows. Please note that this discount system may change at any time without notice. Once…
Will there be a Photoshop, Affinity Photo, or stand-alone version of BlurXTerminator?
There are no plans to make a version of BlurXTerminator for Photoshop. Deconvolution is not just any sharpening algorithm: it has a precise mathematical definition. It requires linear image data…
Why does StarXTerminator fail to remove stars?
These are the most common reasons for poor star removal performance: Optical aberrations (coma, field curvature, etc.) are too severe The image is excessively oversampled The image has been stretched…
Error computing NN outputs, strange patches of random pixels, or PixInsight crashing on MacOS
When running BlurXTerminator, NoiseXTerminator, or StarXTerminator on MacOS, in rare cases you might see the following error message: *** Error: In ProcessTile Error computing NN outputs. In some cases, the…
What is the right order in which to apply RC Astro tools and other processing steps?
At RC Astro, we enthusiastically believe that an important part of the joy of astrophotography is learning for yourself the best order in which to apply the various processing steps…
How do I remove or reset my license activation on one computer to activate on a new computer?
Permanent licenses may be activated on up to three computers provided that you are the user of the tool on all three. Trial licenses may be activated on up to…
Why don’t I see all of my licenses in my account?
If you purchased license(s) for RC Astro tools in the past using a different email address, they won’t appear in your account dashboard. This can be easily resolved: just submit…
Plugin says validation requires computer to be online, but my computer is online – what’s going on?
License key validation requires an internet connection to communicate with the RC Astro license servers. Make sure your computer is connected to the internet and that you can browse to…
SSL/handshake/schannel errors in PixInsight
If you see this error while trying to run “Check for Updates” in PixInsight, there is some aspect of your internet connection configuration blocking access to the RC Astro content…
Why did my trial license expire immediately?
This happens when the licensing system detects that multiple trial licenses have been requested, perhaps using different email addresses. It can also happen if you used someone else’s trial or…
RC Astro tools disappeared from PixInsight or won’t update
Occasionally, PixInsight plug-in modules will be removed by third-party anti-virus, anti-malware, or other software. If your RC Astro tools seemed to install and work fine but then stop or disappear…
Where can I find BlurXTerminator documentation?
Full documentation for BlurXTerminator, including the theory of operation as well as detailed notes on usage and workflow considerations can be found from directly within the tool in PixInsight. Click…
Errors installing AI-powered plug-ins
If you see the following errors when installing AI-powered RC Astro tools in PixInsight, it could be that your CPU is not capable of performing neural network computations: C:/Program Files…
How do I activate my license in PixInsight?
If you have a new license key for one of the RC Astro tools for PixInsight, activating it is easy. The process is the same whether you are activating a…